iTunes Internet Connection Problem in Windows 7

Many of you must have used or are using iTunes. Its a cool software for music management and MP3 ripping. I use iTunes mostly for the Podcasts. There are several useful and entertaining Podcasts out there in iTunes Store which are free. I can’t help myself mentioning the name of NASA video Podcast, Discovery Network video Podcast and English as a Second Language (ESL) Podcast. Anyway, if you are behind a proxy, that is, if you have to connect to the internet through a proxy server, you might experience some problems connecting to the iTunes Store and downloading the Podcasts. iTunes might show you an error message like “Cannot start secure connection” or “error -9808” or something like that. The solution to these problems is written below:

1. Go to “Internet Options” from your Control Panel.

2. If you have already set-up proxy information in Internet Options then skip this step, otherwise, under “Connections” tab, click on “LAN Settings” and write appropriate proxy server configuration. For example, if your proxy server is 172.16.20.2 and port is 80 then put those numbers in appropriate fields. Save the settings.

3. Now, under “Advanced” tab, there is a list of options. Scroll down until you find Security category. Un-check (disable) the option “Check for server certificate revocation*” and check (enable) “Use SSL 3.0” and “Use TLS 1.0”.

I hope, now you can connect to iTunes Store and download Podcasts from there.

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